China rescue tools

Get unstuck without handing over your phone.

Choose the payment symptom, follow the safest next step, then save the Chinese cards you may need without mobile data. Everything runs locally in this browser.

Fix a payment Build offline cards

Payment rescue

What does the payment show?

Choose the symptom, not your guess about the cause.

My card will not linkThe wallet rejects the card before checkout.My linked card is missingThe card exists in the wallet but is unavailable at checkout.My bank declined itThe wallet reached the issuer and the issuer rejected the purchase.The payment is pendingThe result is not final, or the app timed out after approval.Wallet says paid, merchant says noThe wallet shows success but the order did not update.The wallet restricted my accountThe app shows a security review, attempt limit or identity restriction.

Do this now

Do not pay the same order again until you check both the wallet history and the bank record.

Likely owner

Authorization or settlement

Then check

Save the original order, merchant, amount and local time.
Check whether the wallet says pending, failed or successful.
If you must pay another way, keep both receipts until the first status resolves.

Safety stop

Stop if two authorizations appear for one purchase; contact the provider or issuer instead of retrying.

Open the complete source-checked payment guide

Offline card pack

Build the cards you may need to show.

Generated in this browser. Nothing is uploaded or saved by Chinista.

Destination or hotel nameComplete address in ChineseCurrent location for the emergency cardEmergency card

Call 120

Opens the phone dialer. Calling still requires cellular service and does not share your location automatically.

Include in the packPayment rescueDestination addressEmergency helpGeneral communication

A downloaded phone copy works without data, but still needs a charged device. Print a paper copy for a battery-independent fallback.

Payment rescue / 支付求助

这笔付款可能正在处理中。请不要再次收款，让我先检查交易记录。

This payment may still be processing. Please do not charge me again while I check the transaction history.

Destination / 目的地

请填写住宿名称导出前请填写完整中文地址请帮我到这个地址，谢谢。

Please help me reach this address. Thank you.

Ambulance · 120

请帮我叫救护车，拨打120。我的位置是：____________________

Please call an ambulance on 120. My location is: ____________________

Communication help / 沟通求助

我不会说中文。请慢一点，并把重要信息写下来。谢谢。

I do not speak Chinese. Please go slowly and write down important information. Thank you.

What this first version does not do

It does not approve a payment, contact emergency services, translate free-form medical information or guarantee that someone nearby speaks English. The payment branches are adapted from Chinista's source-checked troubleshooting guide. Emergency numbers are checked against current Chinese government visitor guidance.

Payment sources and full diagnosis Emergency contacts and fallbacks